Frequently Asked Questions

Frequently Asked Questions about Oriental Rug Cleaning and Repair

For any other questions or further information on our services, please contact us directly at 508.477.2323.

To make our cleaning products 100% safe for your home or business, we use biodegradable solutions.

We use a thorough process for quality care and detailed handling of your rug. We start by thoroughly vacuuming it to get rid of any particles. The rest of the process involves dye testing, spot cleaning, shampooing, using a brightener, and then rinsing with cold water. After a detailed cleaning is complete, we will hang the carpet to dry in our climate controlled area.

It is recommended that your rugs are shampooed every two to three years for ongoing care, but if there is urine or mildew on your carpets, they should be cleaned immediately.

Yes, we actually provide expert service in rug repairs and our Master Weaver has a vast amount of experience in hand knotting wool. We can assist with a wide range of repairs, which you can learn more about when you get in touch with our office.

Yes, we offer free pick up and delivery

Your rugs will be fully insured from the time that we pick them up to when we deliver them to your home.